Tokuso Corporation | FAQ

General

1. Can I buy a car as a private car buyer?

Yes, but we don't know the law of your country regarding this.
We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process.

2.Can I buy a car/cars which are not listed on your stocklist?

Yes, you can. Please click "ENQUIRY" on top page, and send us detail.

3.Do you give any warranty for the vehicles?

No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system(Inspection Grade) by our inspector after doing general maintenance, so you can understand the condition of the car you are buying.

Payment

1.How To Make Payment?

We accept all payment via bank wire transfer (T/T) only, at moment.
We do not accept any payment by credit card and other mode.
So please make wire transfer only in our bank account.
Please note that all bank transfer charges should be paid by customer.

2.How can I see the prices in my currency?

You can convert Japanese Yen to other currencies at this currency converter
http://www.xe.com/ucc

3.What are your payment terms?

Payments must be made in Japanese Yen Only by T/T.
Payments must be reach our Japanese bank within 15 calender days from the INVOICE date. If not, your order will be automatically cancelled.

4.Do you offer credit?

No, we do not. Your car will be shipped after receipt of your payment is confirmed by our Japanese bank.

5.Do you accept Credit Cards?

Credit card payment is currenty NOT available.

6.Do you accept L/C?

No. Currently, we accept payment only by T/T.

Shipping

1.Can I insure my shipment ?

No.

2.How long it will take to reach car?

It may take about 3 to 5 weeks after car leaves Japan's port depending on the destination. we use best shipping vehicle for desitnation port as per services.
We have tie-up with different shipping companies for different destination ports.

3.What documents we will receive?

We will send following documents :
01. Bill of Lading
02. Invoice
03. Other required documents up to the destination.